Our Training

Platform Navigation

The best place to get started with a new endeavor is the beginning! Access this training to understand how to login to HealthyImpact 360, how to view your profile settings, and how to access the Help & Support app to manage accounts, see our FAQ, and questions.

Clinical Overview – Blazeboard, Members, PHP

Access this video to get a high level review of how the HealthyImpact 360 platform can assist in a user’s clinical workflow. We will point out applications that clinical information is accessible, how it can be utilized, and where it comes from to be presented within the HealthyImpact 360 platform.

Analytical Overview – Insights, Scorecard, Members

Access this video to get a high level review of how the HealthyImpact 360 platform can assist in a user’s analytical workflow. We will point out applications that would be helpful for a provider all the way up to an administrator in seeing key performance metrics, membership details, high cost patient information, and much more. This video is a great place to start if a user is trying to learn more about their current performance and actionable items to perform better within the ACO.

Care Gaps Review

Access this video to get an overview of the HealthyImpact 360 platform’s Care Gaps tool which is utilized for attesting, reviewing, and reporting on GPRO measures. This video will go over how to see your current progress, how to filter down to access a specific practice’s information, and how to attest for each measure for a specific patient. The video also reviews the differences in the tool during and after GPRO season.

GPRO Focused Care Gaps Review

Access this training to get an overview of the HealthyImpact 360 platform’s Care Gaps tool for use during the GPRO Quality Reporting period. This sessions builds on the initial Care Gaps Review, but focuses on the functionality of the platform after the beneficiary sample/ranking file is loaded. This training will teach users how to close care gaps and how to toggle back and forth between PY 2019 Reporting and PY 2020 Care Gaps views.

Measure Deep Dive Series

Access this PDF to get an overview of each of the PY 2019 Quality Measures. This PDF document provides information on the clinical detail and intent of the measures, as well as useful tips and lessons learned from prior reporting periods.

EMR Integration Process Overview

Access this video to understand how the HealthyImpact 360 platform is utilizing each practice’s EMR integration to provide a more holistic view of a patient. EMR integration is focused on creating a full clinical and financial picture of a provider’s patient across the continuum, and we will review how that information is accessed via an EMR, what information is accessed, and how it is updated on a continuous basis.

Provisioning

Access this video to get a better understanding of how to create new users or disable users that no longer need access to HealthyImpact 360. This training also touches on how to change a user’s password and how to unlock an account if necessary.