We are Innovators
Innovation is in our DNA. Entrepreneurship is our lifestyle. We've question-stormed, refined, built, revised and launched successful technology solutions. Cultivating great ideas - and successful business models - is what we do best. It's who we are.
We want winners
We're looking for people who know how to get the job done. For whom winning is a habit, not an option. Who think out of the box, add value to everything they do by producing ideas and results that exceed expectations and make for amazing user experiences. Who are discovery driven, passionate, can execute and provide thought leadership.
Director of Customer Success
We seek a Director of Customer Success to own client relationships and oversee onboarding, implementation, training, and retention while serving as a trusted advisor to ensure the ongoing value of our products to join our crew. The role involves developing customer success strategies, identifying growing opportunities, and collaborating with cross-functional teams internally to align efforts with company goals. This person will be the day-to-day contact for customer portfolios, will improve customer experience, and optimize processes. Ideal candidates have 3+ years of experience in account management or customer success, strong written and verbal communication and project management skills, and a team player and self-starter with a proven ability to navigate changing business priorities. Demonstrated success in analytical thinking including strategic planning and problem solving is required. A Bachelor's degree, knowledge of healthcare workflows in related fields like sales or medical administration, and understanding of the SaaS industry are preferred. Located in Orlando, FL preferred or anywhere in the US.
Got what it takes?
Email Us: jobs@thegaragein.com
- I'm curious. I'd like
to set up a demo - What does the
platform do? - Tell me more about
the Garage - What has been the
platform's impact?
